Amy J. McHale
Amy joined Knoll & Company in March 2015. She is responsible for many areas and aspects of the firm. In addition to being a primary point of contact and liaison for clients, Amy is also responsible for managing the overall workflow, scheduling, as well as facilitating the management and organization of all processes and operations of the firm. Amy oversees and is responsible for all aspects of our full-service payroll department, as well as assisting with many aspects of our accounting, bookkeeping, tax and audit departments.
Amy brings many years of experience in customer service, executive level management and self employment to the table. She more-than understands the importance of customer service and client relations. She is a people person who excels in her ability to communicate with clients and assist them with all of their needs.
After spending several years in retail customer service, Amy was recruited to make the transition from retail to hospitality. She began a long career in the gaming industry in 1994 with the first casino to ever open in Kansas City, Missouri. For the next 15+ years, Amy worked her way up to becoming the first ever female General Manager for the fourth largest gaming company in the world. Most recently, prior to joining Knoll & Company, Amy was 50% owner in a company that offered technological services, catering to the gaming industry. Amy’s entire work history has led her to be abundantly passionate for the importance of customer service and client relations, and she excels in these areas.
Amy graduated high school with Honors, earning a Gold Medallion Diploma. She was a member of very elite Junior Achievement, was listed in Who’s Who Among American High School Students and received the Presidential Academic Fitness Award. She went on to attend the University of Kansas for one year, where she met her husband, Mickey.
After earning her first executive-level Director of Marketing position at the age of 28, Amy and her family relocated from Kansas City to St. Louis, Missouri. In just her second year in that position, she was honored with St. Charles’ Business Magazine’s “Top 40 Professionals Under 40” award. During the time Amy and her family were in St. Louis, Missouri, she also sat on the Board of Directors for the St. Louis Sports Commission, becoming an integral part of bringing very large scale, world class sporting events and conventions to the City. In early 2003, they once again relocated to Colorado, where they have now firmly re-planted their roots.
Over the years, Amy has participated in many community events and supported many charitable organizations; from helping with the upkeep of shelters for battered women and children to participating in events for the Juvenile Diabetes Research Foundation to providing monetary support to the United Way to walking in the Susan G. Komen Race for the Cure event.
When she is not at work, Amy enjoys crocheting hand-crafted treasures, playing golf or watching pretty much any sport. Most of all, she enjoys spending time with her husband and their two children, Blake and Brooke. This time is particularly precious as Blake just graduated college and is living on his own in Ft. Collins, and Brooke is in her senior year of college 700 miles away in Ottawa, Kansas.